Play Big, Begin Bigger!
Prime Spins of Joy.
If you want to deposit money into $ or take money out of your balance in $, you should read about the clear steps our platform takes to protect your information.
The platform uses strong encryption protocols, such as TLS 1.2+, for every transaction. This lowers the risk of exposure during interactions that are focused on Canadian.
Account holders from Canada get extra security from multi-factor authentication, session timeout settings, and regular system audits by certified third-party specialists.
We don't store any sensitive information or financial information in plain text, which is in line with Canada laws and GDPR when it applies.
Customers only need to give their permission for collecting personal information, like confirming their age, preventing money laundering, and authorising payment cards, when it is necessary for business. All intake and retention procedures are explained in advance.
Records are deleted after the legal retention periods for Canada expire, unless users ask for them to be deleted sooner.
We keep an eye on who can access accounts all the time. When someone tries to log in from a new place or device, they have to verify right away.
If you think your access credentials may have been stolen, contact support to stop the movement of $ and change the way you log in.
Always make sure you have the latest software and don't share your access information with anyone else to keep your experience safe and smooth.
You can ask questions about your stored records or request an export through the secure message system in your dashboard. You will get a response within the time limits set by law for Canada.
For the best safety, check your preferences often and let the team know if anything changes with your status. This will make sure that every Canadian participant gets service that is always compliant.
To use all of the platform's features, you must always provide accurate and up-to-date identification information through the secure registration form.
You can check your profile by uploading the required documents, like a government-issued ID, proof of address, or payment source details, through the verification portal.
To make an account, you need to give your current email address, phone number, and a lot of personal information so you can access and talk to people.
When you make a financial transaction, like depositing or withdrawing money, you need to quickly collect payment card information, transaction history, and other account preferences.
Secure cookies and analytics tools are used to collect information about how people use the site, what devices they use, where they are located, and when they log in. This information is used to improve security and functionality.
Customer support interactions collect submitted messages, emails, and attached files to quickly answer questions about accounts and service requests.
To control collection, check your account settings and change your browser's cookie settings.
Only send the documents that are needed for verification, and don't send private information over public channels.
You can ask for an export or deletion of your collected information through your account dashboard or by contacting the support team directly.
| Group | Purpose | Retention Period for |
|---|---|---|
| Credentials for Registration | Required to confirm identity, keep accounts safe, and let people access their accounts | Until the account is no longer active or until the law requires it to be deleted |
| Ways to Get in Touch | Used to talk about transactions, updates, verification, and fixing problems | Kept until the account is closed or as required by law in Canada |
| Payment Details | Essential for processing deposits in $, withdrawals, and transaction auditing | Retained per financial compliance regulations |
| Device Identifiers & IP Address | Helps prevent fraud, enhance platform security, and support geolocation services | Stored for detection of irregularities and as long as monitoring is required |
| Gameplay Logs & Preferences | Allows for personalised experiences, better service, and helps with responsible gaming measures | Preserved while the profile is active or for reporting as per legislation |
| Verification Documents | Requested to meet legal requirements for age and residency | Held in line with rules against money laundering and knowing your customer (KYC) |
Restrict personal sharing to only those fields absolutely required during sign-up or withdrawals.
Don't send sensitive documents through channels that haven't been verified.
Check permissions often and clear your browser's cache after you use $ to make a financial transaction.
If you want to see or delete certain records, you can use the account area tools or get in touch with customer support, as required by Canada law.
There are clear toggle switches at registration and when updating a profile that ask for consent.
To customize information sharing, each customer can navigate to the account preferences section and find granular controls for email notifications, analytics tracking, and marketing communications.
Default settings grant access exclusively to features essential for service operation, while any extra permission, such as sharing details with third-party partners, requires explicit confirmation from the concerned individual.
Account holders can change their consent settings at any time using the dashboard.
Requests to stop getting promotional emails are processed right away, but changes to other consents, like cookie preferences, take up to 24 hours.
Every message also has instructions on how to take back permissions that were already given, as well as a direct link to the right part of the platform.
Customers can turn off certain types of messages or collections in the communications management area to stop getting messages they don't want. These types include analytics, targeted outreach, and product suggestions.
You can change or remove any preferences you have about processing or storage by sending a secure request through the contact form.
Canadian players are supported with consent forms and controls that follow the digital privacy laws in Canada.
All options are translated when needed and changed to fit the laws that are in place.
Support representatives are available to help with any opt-out procedures for payment notifications, such as those for deposits to $ or balances in $. This makes sure that all customers understand what to do.
Always make sure that you are using HTTPS to get to your account by looking for the padlock icon in the address bar of your browser.
Using TLS 1.2 or higher for end-to-end encryption protects all transactions and personal information while they are being sent.
Sensitive information, like payment transactions in $, passwords, and identification details, is encrypted before being sent so that it can't be read by people who shouldn't be able to.
Two-factor authentication (2FA) is available for extra access protection to keep you as safe as possible.
Digital certificates are updated on a regular basis, and intrusion detection systems keep an eye on connections to make sure they are safe.
VPNs and other secure tunnelling protocols can only be used to connect to databases and servers on private internal networks.
Players should never give their passwords or authentication codes to anyone else.
If you see anything suspicious while logging in or making a transaction (like withdrawing $), contact support right away so they can look into it.
All security measures are meant to meet Canada laws about keeping account activities private and safe online.
Keep an eye on any changes to the platform's cryptographic standards.
Turn on account notifications to get alerts about strange sign-in attempts or big safety updates. This way, your personal and financial information will stay safe during the whole process.
Only information that is necessary for processing transactions or following the law is shared with third parties.
According to Canada law, disclosures can only happen with approved payment processors, identity verification services, or regulatory authorities.
Account holders must give direct permission for any information to be used for marketing purposes.
We won't give out customer information to outside parties unless we have to, like when a court orders us to.
Strict contract clauses protect privacy and limit the amount of data that can be shared before any sensitive records are sent.
Contracted service providers must follow strict security rules that are the same as platform protocols. This includes keeping $ balances safe.
Account holders can ask support to let them see shared information.
Being open about how information is handled builds trust, and all disclosures are still tracked so that people can be held accountable.
You can get a copy of your stored information directly from your profile dashboard or by calling customer service.
For your safety, you may have to prove your identity before any records are given to you.
You can change things like your phone number, address, or email in the settings panel.
If you need to make sensitive changes, like changing your registered name or ID, send a request to the help desk with the necessary paperwork for security screening.
To start the process of deleting your personal records, you need to send a formal request through the client portal.
Before deleting, you must withdraw $ and pay off any outstanding balances.
As required by Canada compliance or financial rules, some data may need to be kept.
When this process is done, you will get a confirmation.
If you have questions about how to access your account or the status of your account information, please contact the support team. They will get back to you within the set response times for Canada.
Bonus
for first deposit
1000CAD + 250 FS
