Play Big, Begin Bigger!
Prime Spins of Joy.
Read the official requirements before making an account. Put money into $ from payment sources that you have verified and that are in your name. Withdrawals in $ are handled the same way as deposits, but only after the verification process and eligibility criteria have been met. To be eligible, you must be of legal age in Canada and pass identity checks. You can't register with someone else or share an account. Promo offers might include free spins, matched deposits, or cashbacks in $. These are only available to accounts that meet all the requirements. Before taking advantage of any offer, make sure to check the time limits, turnover requirements, and maximum withdrawal rules. You can see all of your transaction records on your account dashboard. Keep an eye on your balance in $ to make sure that every transaction goes as planned. You must write down any disagreements within the time frame set out in your user agreement. If problems aren't fixed, they can be sent to Canada's official gaming authority for an independent review.
Before your registration can be approved, you must send in official documents to prove your age. A passport, national ID card, or driver's license that clearly shows your date of birth is an acceptable document. If you send in copies that are missing information or are hard to read, it will take longer to validate your account.
Only users who are at least 18 years old–or meet the minimum required age for Canada–are eligible to create accounts and access gaming features. Submitting false information leads to account suspension and forfeiture of any balance in $.
Complete all verification procedures promptly to access financial transactions and gameplay without interruption. Seek support via customer service if you experience difficulties during identification confirmation.
Always check your account dashboard for up-to-date information on minimum and maximum transaction thresholds. Before you add funds or request a payout, verify the daily, weekly, and monthly caps to make sure your planned amounts fit the current policy. For Canadian participants, country-specific restrictions may apply, especially around $ transfers and identification checks.
Most payment options set specific lower and upper boundaries. For instance, the smallest amount you can deposit to your balance in $ usually starts at 500 $, while the largest single allowed transaction could be up to 30000 $. E-wallets and cryptocurrencies may have higher limits than bank cards. Choosing how you want to pay can change these numbers, so always double-check them before adding money to your account.
To take out $, you usually have to meet a minimum amount, which is usually 1000 $ per transaction, and you have to stay within daily or weekly limits, which are usually 15000 $. Customer verification is mandatory for larger payouts. If your request surpasses set boundaries, it may be split into multiple transactions or delayed until you meet additional security steps. If in doubt, consult the payments section or customer support before committing funds or requesting a payout, especially with larger sums or when using new payment methods. Keep in mind that different providers and areas may have different processing times and rules. Stay informed to avoid unnecessary holds on your $ balance.
Check each promotional offer's specific playthrough requirement before accepting, as these can range from 10x to 50x your initial deposit plus extra funds. Unmet requirements will prevent withdrawal of any related bonus winnings.
Slots typically contribute 100%, but some games may count for less or not at all toward completion of requirements. Table activities like blackjack or roulette might only count 10–20% or can be excluded altogether. Check the list of games that are eligible for each bonus offer to make sure you don't waste your time playing.
Most bonuses expire within 7–30 days. Missed deadlines will forfeit unused perks and linked winnings. Single plays above a stated maximum amount–often {$50} or local equivalent–may cancel rewards. Keep total wagers per round below listed thresholds to secure future redemptions. Always check for regional restrictions; users from some areas may be ineligible for certain promotions. Multiple profiles or attempts to circumvent restrictions will lead to closure without payment. Withdrawing before meeting minimum playthrough cancels any bonus funds and related earnings from those credits. To turn promotional rewards into a balance in $, you must meet all the requirements for each bonus and check your remaining playthrough status on your account dashboard often.
Stop trying to access more than one profile or sign up with fake information right away. You can only make one account per person, household, and IP address. If you try to hack into systems, take advantage of technical flaws, or use unauthorised software like bots and scripts, you will lose access to your account and your balance in $.
To protect everyone, any proof of fraud, like chargebacks, identity theft, or working with other users, will result in an immediate suspension. Regular monitoring identifies suspicious activities such as rapid deposit to $ followed by multiple rule violations. Engaging in these practices can result in immediate loss of access and reporting to relevant Canada authorities.
Attempting to abuse promotional offers through partner accounts, automated behavior, or bonus stacking is strictly forbidden. All promotional credits obtained through fraudulent means may be retracted, and any associated payouts withheld. Repeated violations may cause an indefinite limitation on access to certain promotional campaigns or overall platform use. Only authorized participants meeting eligibility criteria may use services; third-party access or account sharing is never permitted. Keep your login information safe, because the registered participant is fully responsible for all activity, including unauthorised withdrawals or changes to your balance in $.
If there is a disagreement about a transaction, bonus terms, or account actions, get in touch with Customer Support right away using the official help links on your account dashboard. To get help quickly, use your registration information and reference specific transaction IDs.
Users should gather all the proof they need, like payment confirmations in $, screenshots, and emails with support staff. You must use the platform's complaint form to file a formal complaint. This form must include a clear timeline and a summary of the incident.
Support's goal is to confirm receipt of each dispute within 24 hours. Most cases are settled in seven business days. Customers can ask for the independent third-party dispute service set up by Canada's remote gaming rules to handle the issue if it is not resolved within 14 days.
| Stage | Action Needed | Expected Time Frame |
|---|---|---|
| First contact | email or live chat with information and proof | Internal Review (Investigation by the compliance team takes up to 7 working days) |
| Raising | Sending the case to an alternative dispute resolution authority in Canada | 14 more business days |
Only the account holder can file a complaint, and all communication will be done safely using the account holder's registered contact information. Repeated frivolous complaints or abusive language may result in access restrictions. For Canadian residents, compliance with local regulations means all dispute documentation must be retained for 90 days after resolution. Users are encouraged to keep confirmations regarding any refund, deposit to $ accounts, or other settlement details.
Always set up a unique password with a mix of letters, numbers, and symbols–never reuse credentials from other platforms. Protect your Canadian user profile by enabling two-factor authentication (2FA) where available to add another protection layer.
All sensitive details–including payment and identification data–are safeguarded using SSL encryption. This keeps $ transactions like deposits and withdrawals private and safe from third parties.
You only need to give them basic information, like your contact information, proof of age, and any other information they need to send you money. We never collect personal information that isn't needed.
We only use the information we collect to check your identity, handle money transactions (like deposits and withdrawals), meet legal requirements, and make the user experience better. We only send marketing messages with your clear permission.
Records are kept only as long as local laws or financial rules say they need to be for tax and fraud prevention purposes. Most information is deleted when consent is withdrawn or an account is closed, unless the law requires it to be kept.
User information is never sold or shared. External service providers, like payment processors for managing $ balances, only get the information they need to do their jobs and have to follow strict rules about keeping it private.
In accordance with Canada privacy laws, players can ask to see, change, or delete their stored data. Requests are handled within the time limits set by law. To control your privacy and communication settings, check your account settings regularly.
If you find yourself playing longer than you planned, turn on the time management features right away. You can set reminders in your account settings to remind you to take a break every day, week, or month.
Set maximum deposit, loss, or spending limits in $ to use pre-commitment tools. These limits make sure that your spending always fits within your budget. Changes to lower limits take effect right away, but increases are delayed according to platform policy to make sure people make smart choices. You can clearly see how long sessions last and how money moves by turning on reality check notifications.
If you need breaks without interruptions, choose temporary or permanent exclusion from your dashboard. Temporary limits can last anywhere from 24 hours to six months. Permanent exclusion means that you can't play or talk to anyone right away, and you can't access your balance in $ until all of your debts are paid off. During the chosen term, all requests are private and cannot be changed. If you need custom exclusion periods, get in touch with support. People in Canada can also use external self-blocking registries to get more protection on licensed platforms. These steps are meant to help people keep control and lower the risk of harm from gambling.
Bonus
for first deposit
1000CAD + 250 FS
